Jon Fox

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Activity overview

Latest activity by Jon Fox
  • Jon Fox created an article,

    E-Catalog Does Not Load - Hanging at 1 Second During Start Up

    Below is the fix for this Windows 11 issue: “LOADING VIRTUAL MACHINE” ERROR RESOLUTION” In late September 2022, Microsoft introduced Update 22H2, which contained a change to how RDP (Remote Desktop...

  • Jon Fox created an article,

    AutoLaunch Error - Disconnect Reason 260

    This code might be generated because the user is connecting to an old server for the E-Catalog and they need to update their AutoLaunch version of the E-Catalog.  Updating the AutoLaunch will guara...

  • Jon Fox created an article,

    My Submit Order button disappeared from the bottom of my E-Catalog

    Sometimes, the Submit Order button can accidentally get removed from the bottom of your E-Catalog.  There is an easy way to get it back.  If you don't currently see the Submit Order button displaye...

  • Jon Fox created an article,

    Printing a quote or order in the web-based version

    When using the web-based E-Catalog, your web browser does not recognize any local printers that you may have connected to your computer.  Because of this, it is necessary to have the E-Catalog crea...